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Frequently Asked Questions

How can I save money on my move?

Papas answer:

1) Chose the right # of men for the job. For 2 bedroom apts. and larger a 3 man crew is most efficient. Choose a one man crew if you have a good worker to supply, or if you have a tiny amount of goods.On our 2 man moves, which are the most common move, we give you great combinations of workers. They know how to work as a team.

2) Prepare ahead! The more you do ahead of time the more time you save on moving day.

How do I prepare my goods?

Papa’s answer: We are happy to deal with whatever preparations are not completed by moving day. If you have the time, there are some steps to take before moving day.

  • Fill boxes to the top and close and tape the top. Boxes that are not fully filled can crush in a stack and damage the contents. Overflowing boxes are time consuming for us to handle and do not stack. Use packing tape as masking tape has no strength.
  • dismantle your beds and other take-apart furniture.
  • do not water plants for several days before moving them.
  • Empty drawers are best. Most modern furniture doesn’t have the strengh to travel with weighted drawers.
  • Leave the taping shut of drawers to us. We will use the stretch wrap and leave no gummy residue.

Does Papas Moving provide insurance for my furniture?

Papa’s answer: You may have home insurance that covers moving your goods.
I’ll take this opportunity to explain the situation of insurance for Cartage companies in BC. If you are thinking of repair or replacement by us you should be aware of standard B.C. legislation covering cartage and moving. This requires us to insure the goods we transport for $1.00 per kilo. This specifically does not cover the function of mechanical or electronic devices. And of course $1 per kilo is almost non existent. This is why manufacturers use such careful styrofoam packing.
If you wish meaningful insurance from a cartage company you must purchase it. The big moving companies will sell you insurance.  Beyond the insurance premium, for them to insure your goods  you must pay them to inspect the goods, they must be the ones to pack the goods, they inventory the goods and at the destination they unpack, inspect, and inventory them. As this is expensive we do not even offer it as an option. We have maybe one in 200 customers interested.